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TeenTutor.com Privacy Policy

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Last Updated: [8/23/2024]

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At TeenTutor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website and services. By using TeenTutor.com, you agree to the practices described in this policy.

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1. Information We Collect

a. Personal Information

When you sign up for an account or use our services, we may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Billing information (e.g., credit card details)

  • Profile information (e.g., profile picture, subjects of interest)

b. Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as:

  • IP address

  • Browser type and version

  • Device information

  • Usage data (e.g., pages visited, time spent on the site)

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2. How We Use Your Information

a. Provide and Improve Our Services

We use your personal information to:

  • Facilitate the creation and management of your account.

  • Connect you with tutors and facilitate lesson bookings.

  • Process payments and manage billing.

  • Improve our website, services, and user experience.

b. Communication

We may use your email address to:

  • Send you updates, newsletters, and promotional materials.

  • Communicate important information about your account, lessons, or changes to our services.

  • Respond to your inquiries or support requests.

c. Legal Compliance

We may use your personal information to comply with legal obligations, enforce our Terms of Service, or protect our rights and the rights of others.

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3. How We Share Your Information

a. With Tutors

When you book a lesson, your profile information (e.g., name, subjects of interest) may be shared with the tutor to facilitate the lesson.

b. Service Providers

We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing other services on our behalf. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

c. Legal Obligations

We may disclose your information if required by law, court order, or governmental regulation, or if such disclosure is necessary to protect our rights or the safety of our users.

d. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner as part of the transaction.

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4. Your Rights and Choices

a. Access and Correction

You have the right to access, correct, or update your personal information at any time by logging into your account or contacting us.

b. Deletion

You may request the deletion of your account and personal information by contacting us at support@teentutor.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

c. Opt-Out

You may opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that you may still receive non-promotional emails related to your account or our services.

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5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is completely secure, and we cannot guarantee the security of your information.

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6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyse site usage, and provide personalized content. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

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8. Children’s Privacy

TeenTutor does not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it. All accounts made for a child under 13 must be made by an adult, such as a parent or guardian.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of TeenTutor after any changes constitutes your acceptance of the revised policy.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@teentutor.com
 

Thank you for trusting TeenTutor with your personal information. We are committed to protecting your privacy and providing a safe and secure platform for your educational needs.

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